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User interviews are a great way to generate ideas, and pinpoint issues. These tips will help you get a bit more out of those sessions.

If we want our projects to run smoothly, we need to involve our clients, teams and users throughout the design process.

There’s a lot more to design than just the user interface. We need to think holistically to create the best experiences.

Affordances are characteristics that suggest interactivity. They provide hints that help users to understand your UI faster.

To create effective user experiences we need to start with understanding the problem, before committing to a solution.

This amazing product design principle is something we should all aim for. Don’t respond to errors – prevent them!