Blog

At times, getting direct access to your users can be tricky. In this article we discuss 5 ways to conduct audience research, even when you can’t talk to people.

This week-long process for design and discovery is a great way to kick-start your project. Learn about how Design Sprints work, and when you should use them.

A Discovery Phase gives agencies the time to understand a client’s problems, before committing to a solution.

Simply put, there are too many to choose from. At the end of the day there is no right or wrong answer.

One of the most important roles of your website is to turn first-time visitors into loyal customers. Landing pages play a massive part in this.

Intuitive navigation starts with good information architecture. In this post we share five simple steps to refine a cluttered navigation.

You’ve got two hours and a room full of anxious, opinionated stakeholders. How do you get the information you need to kickstart your digital project?

If the right goals aren’t set at the beginning, it can have a disastrous impact on your product. This history lesson warns us of the consequences.

Great products plan for the unexpected. These awesome examples avoid dead-ends, and turn errors into opportunities.

A common mistake is to only plan for the perfect scenario. Great designs prepare for the unexpected, as well as the ideal.

Thoughts and tips on working as an extension to an in-house team implementing change.

Humans are trained to think the more, the better. But too much choice can prevent decision-making, and cause usability issues.