Work/

TransferWise

Careers Website

One of fintech's fastest growing unicorns, TransferWise are shaping the future of finance. We designed and built an intuitive and engaging new job-seeking experience, more reflective of their core product.

The Challenge

One of the biggest names on the FinTech scene, TransferWise are shaping the future of international money transfers. The company have grown at an incredible pace, going from one employee to over 1,700 in just eight years. During this crucial phase of growth, attracting the right kinds of talent is a huge priority.

TransferWise’s previous careers website was very basic. It was little more than a simple feed of jobs. Their recruitment and HR teams desired a much more robust and ambitious careers experience. One that reflected the high quality of the core product, and more accurately depicted the TransferWise values and ethos.

Pixel Fridge were tasked with providing a content-rich and intuitive new experience for jobseekers. Our mission was not only to help quality talent find the right roles, but encourage the self-deselection of candidates who weren’t quite right.

User needs mapping workshop - TransferWise Careers
Kickoff workshop - TransferWise Careers
Early web design work - TransferWise Careers

What we did

We started with user research. We held interviews and usability testing sessions with recent TransferWise hires, allowing us clarify goals and pain-points. Equipped with these findings, we then facilitated workshops with the various business stakeholders. Through close collaboration, we were able to define and prioritise the site’s requirements. By focusing our discussions completely around user needs, we could produce an intuiative experience for candidates.

Using a greyscale wireframe prototype, we quickly started testing our ideas with both internal and external TransferWise audiences. Iterating based on overall themes from the feedback, we worked our way towards a final interface design. Working closely with the TransferWise brand team, we bought our designs to life. The responsive designs used a modular approach, future-proofing them against content and feature additions over time.

Building the site involved deep integration with ‘Greenhouse’ – TransferWise’s application tracking system. We tackled the development process in two main phases; front end templates and CMS / API integration. This allowed us to produce a richer experience, pushing the WordPress platform to its boundaries. The site classifies jobs and handles applications, creating massive efficiencies for the recruitment team.

Investing in ongoing support means that we continue to work closely with TransferWise, optimising and evolving the site based on usage data. Using data to steer continuous site enhancements means that we’re always providing the best possible candidate experience.

“The guys have done an incredible job. We’re delighted, and would not hesitate to recommend Pixel Fridge.”

Jihan Ahmed, Employer Brand Global Lead at TransferWise

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